Gusto is a payroll and HR services platform that serves over 60,000 businesses across the entire country. It has a reputation for friendliness and good customer service, and its mission is to make payroll, benefits, and HR management simpler and less chaotic through streamlined workflows and automation. Gusto tries to keep everything accessible and easy to understand by explaining processes in simple English and avoiding jargon.
- Easy to use
- Automated tax filing
- Syncs with many other platforms like QuickBooks and Xero
- No automation for mandated deductions
- No PEO option
Gusto comes with a whole range of features. It aims to make payroll management much easier and less time-consuming for the HR department while also making the salary payment process faster and smoother for all employees. Gusto has a very long list of features, and you can add to them further with paid add-ons.
Gusto’s main focus is to streamline and simplify payroll services. It automatically calculates payroll and sends digital pay stubs to your employees. You can run payroll whenever you’d like, making it simple to handle an off-cycle payment and bonuses, and wherever you’d like, so you can use one dashboard to handle payroll in all 50 states, if necessary. Gusto manages payroll for contractors, one-off workers, and freelancers as well as for salaried employees. You can calculate and handle hourly, weekly, and pro rata salaries without having to switch systems. With Gusto, payments are made through direct deposit – there’s no wasting time with checks.
Gusto speeds up the onboarding process for new hires, saving HR workers time and hassle. Gusto sends all the relevant paperwork to the new employee, including contracts, NDAs, and tax forms, and stores them securely in the cloud. Gusto also manages time off requests and sends anonymous surveys to check on employee satisfaction.
Gusto has dedicated benefits managers that help you set up a benefits package for your employees, offering thousands of different plans. Once you've chosen the package, Gusto invites all your employees to join and then automates the process of calculating and deducting benefits contributions, making sure that you're always compliant. You can include health savings plans, commuter benefits, retirement plans, college savings plans, and more. All of these benefits can be managed through a single dashboard for greater efficiency.
Gusto helps keep you straight with the tax authorities without taking up too much of your time. Employer and employee deductions are calculated and made automatically. Gusto handles your federal and local tax payments, autocompletes and files tax forms like W-2 and 1099 forms, and juggles different pay rates and schemes without missing a cent. You feel a lot more confident about compliance with Gusto behind you.
To make things even easier, Gusto integrates with time tracking, expense tracking, and accounting software. The Deputy time-tracker helps you keep on top of your employees, and you can combine it with the attendance, task management, and talent handling features to get a 360-degree picture of employee productivity. Gusto works with accounting software like QuickBooks and Xero to sync employee timesheets with the payments system.
It’s also easy to manage reports and record keeping with Gusto. Organize employees into teams and departments to make it easier to find and build team reports. You can customize all the fields in the report templates to create and print dozens of types of reports, including payroll reports, team reports, and employee surveys. You can store HR records like timesheets, individual employee productivity reports, and new hire reports securely in the Gusto cloud.
- Automatic new-hire reporting
- Child support garnishment
- Tip credit minimum wage adjustment
- Net-to-gross payment calculations
- Employees get lifetime access to payroll records
- User permissions for better collaboration with bookkeepers or assistants
You’ll see two sets of prices when you use Gusto. One is the base monthly price for using the platform, and then you’ll pay another fixed fee per person per month, for every employee you add to the platform. As well as choosing from one of the three pricing plans, you can also pick from a number of paid add-ons like health benefits, 529 college savings plans, health savings accounts, and more.
|Base month price
|Price per person/month
||Full-service payroll,Paid time-off policies
||Employee offers and onboarding
||HR resource center,Certified HR pro
Easy usability is one of the key benefits of switching to Gusto. It's a fully automated and paperless system, so once you've entered employees into the platform and filled in their pay conditions, Gusto does the rest for you, including calculating and filing payroll taxes, handling pre-tax deductions, and notifying employees. It claims that 75% of users get payroll tasks done in 10 minutes or less with Gusto.
Gusto doesn't have a mobile app, but it does have a mobile-optimized site, so you can log in from your phone's browser and run everything exactly like you would from your office. The high security might feel like it gets in the way because there's two-step authentication for every account, but it's only there to protect you and your employee data.
Gusto tries hard to be welcoming, friendly, and supportive, and they succeed. The site is easy to navigate with a comprehensive and well-organized set of FAQs and a searchable help center. You can talk to a human customer service agent by phone or through live chat, Monday to Friday 6:00 AM to 5:00 PM, Pacific time.
Gusto is a user-friendly, multi-tasking payroll platform that handles much more than just employee payments. Gusto syncs with time-tracking and accounting software, streamlines new employee onboarding, time off requests, and other HR tasks, and helps keep you compliant with all the tax and benefits regulations. Save time and hassle with Gusto automated payroll services.