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OnPay Payroll Services Review
OnPay Payroll Services Review
July 30, 2019 / Sarah Pritzker
OnPay Payroll Services Review
July 30, 2019 / Sarah Pritzker
1 month free with signup
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Overview
OnPay is a tried-and-true leader in the payroll industry. It offers full-service payroll processing complete with unlimited pay runs, tax filings, and fast turnaround. OnPay also has many other services like HR and PTO, and all these are included in the flat monthly rate. Get specialized payroll services and features for specific industries, let employees utilize self-service features, and employ deep software integrations to maximize efficiency.
Pros
Unlimited pay runs
Auto-payroll taxes and filings
Flat monthly rate, no additional fees
Cons
Autopay run not available
Doesn’t integrate with some HRIS platforms
1 month free with signup
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Best for - SMBs, growing businesses, accountants
Price range - $36 per month base price, plus $4 per month per employee
Benefits & HR - Medical, dental, vision insurance, retirement plans, life and disability coverage, 401k, workers comp, commuter benefits, FSA, HSA, etc.
Automatic tax filing - Yes
Apps - Lots of integrations including QuickBooks, Xero, TSheets, Deputy, Magnify
Features and Add-ons
OnPay is a comprehensive payroll service that covers nearly all the bases. Here are a few of the features you can get from OnPay:
Full-service payroll
Obviously, OnPay offers extensive payroll services. That includes flexible payment options, tax filings, and garnishments. OnPay manages multiple pay rates and pay schedules, multi-state payrolls, and more than 40 payroll reports to work with. You can access your OnPay account by syncing it to Google, Intuit, or Xero so that you can run payroll from anywhere.
We love that this includes unlimited pay runs for the same price. That’s a budget-friendly feature that growing businesses will appreciate.
Certified payroll pros and top-rated support
One of the biggest benefits, in our opinion, from working with OnPay, is the excellent support you'll receive. You will get all of the help you need, including basic information and questions answered. But on top of that, OnPay offers free account migration, navigating integrations, and emergency email support on weekends.
What’s more, OnPay customer support is manned by professional payroll experts who are trained and certified in the field. That means that if you hit a bump in the road, there are professionals available to help you troubleshoot the issues. And that’s not just a term they toss around. OnPay payroll experts are all trained by the American Payroll Association, so it’s the real deal. We really like that these are experts in payroll and finance, not just some guy they hired to answer the phones.
HR
OnPay also has extensive HR tools to help you stay compliant at all times. Some of the services available through this platform include employee offer lets and self-onboarding, PTO approvals and tracking, access to HR checklists, org charts and company rosters, in-app messaging and document storage, and lifetime employee accounts. There are a lot of features here that aren't included in some more basic payroll services. So, OnPay is a good value for your money.
Benefits
OnPay offers a wide range of employee benefits across all 50 states. Choose from health insurance benefits like medical, dental, and vision plans, retirement plans with integrated solutions, automatic withholdings, and safe harbor plans and contributions, and workers comp. There are also pay-as-you-go policies that are a lot easier on some company’s budgets.
Integrations
Lastly, OnPay has a ton of integrations. We like integrations because it makes for a smoother process all around. It also cuts down on annoying, repetitive data uploading and significantly reduces the opportunity for mistakes to happen. You can integrate with a lot of the usual business applications you use every day, including time management apps, accounting software, and more. Here’s a partial list of available integrations:
  • QuickBooks Online
  • QuickBooks Desktop
  • Xero
  • TSheets
  • Deputy
  • WhenIWork
  • Tanda
  • Humanity
  • ThinkHR
  • PosterElite
  • Magnify
By the way, if you’re a FreshBooks fan, OnPay is currently working on an integration for this app, too.
Tax Compliance
OnPay also has full tax services with some convenient features. The best one is the automation. You can set the system up to automatically file and pay your taxes. So, you don't have to worry about things like end-of-year filings or getting fined because you forgot. OnPay handles all state and federal payroll taxes every month, along with end-of-year tax filing and payments. From 941 quarterlies to W-2 and 1099 contractors, OnPay helps you manage all of these tax transactions from the same dashboard.
Payment Options
We like that OnPay lets you choose the payment option that works best for you and your employees. Available payment options include direct deposit, debit card, or business check.
Pricing/Costs & Fees
One thing we think you'll really appreciate about OnPay is its simple pricing structure. You pay a base monthly rate, plus a per-employee fee. That price includes all the services. So, while other companies make you pay for each feature as an add-on, OnPay is transparent about its pricing model, making it a much more cost-effective option. Plus, OnPay's prices are competitive. Here's what you'll pay:
  • $36 per month base rate
  • $4 per employee per month
What’s also nice is that you only get billed for each employee that is paid in a given month. So, if you have twenty employees but only pay ten of them one month, you’ll only pay for the ten that received a paycheck that month. That’s really flexible.
OnPay also has an error-free guarantee. That means that if there is ever a mistake in your payroll, OnPay will fix the errors, set things right with the IRS, and cover any fines incurred.
Usability
OnPay is incredibly easy software to use for both employees and managers. On the employee side, there are features like:
  • Self-onboarding for new employees
  • Lifetime accounts that allow employees to access their pay stubs and tax documents even after they’ve left your company
  • Full access to employee’s profile for updates and info changes
  • Easily pull paystubs, employment documents, and tax forms
  • Have full control over voluntary deductions like 401k plans
Basically, OnPay sets you up nicely so that all of your employees have easy access to their own personal accounts. This is good, so you don't have to constantly be managing requests. Plus, it means that employees can do a lot of the tedious tasks on their own. So, managers save a lot of time on the minutiae of tasks such as onboarding and updating information (like a change of address when an employee moves, for example).
OnPay is also set up really well for managers. There is a single dashboard that allows you to do everything. And we mean everything. Whether you're setting up specific garnishments or approving leave of absence requests, running a new payroll, or printing a business check for a contractor or part-time employee, everything is done from the same location. That's convenient because it means you don't have to go in and out of multiple apps to get the job done. What's more, the integrations make the entire process that much smoother and more seamless.
Conclusion
OnPay is a great choice for small and growing businesses or for independent accountants. For one thing, it’s got loads of 5-star ratings across the reviews world, and PCMag.com rated it as excellent. Plus, with 30+ years of experience, OnPay knows what it takes to give businesses what they want when it comes to payroll. The company offers a full range of payroll services that are all included in the low, flat monthly rate. But the board-certified payroll professionals that provide customer support are really the cherry on top of this impressive payroll service sundae.
Get started now, visit Onpay
By Sarah Pritzker
Sarah Pritzker is a professional writer who loves scouring the web looking for the coolest products and services at the best prices. Sarah writes for www.bestpayrollservices.biz. Sarah has lived and traveled all over the world, but has finally settled down with her family in the Middle East - and yes, she misses winter!